Turn your core values into how you work.

We help your leaders define your Fundamentals: the behaviors that make your values real. Our software keeps them going, week after week.

Field Fastener team working through their behaviors
Weekly PulseSample

How often do leaders provide clear direction when priorities, responsibilities, or goals change?

Leaders4.6
Team members2.8
This week's Fundamental
Fundamental  |  12
GET CLEAR ON EXPECTATIONS.

Create clarity and avoid misunderstandings by discussing expectations upfront.

1,000+ organizations have moved from core values to behaviors. 100+ Best Workplace Awards won by clients.

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Values vs. behaviors

Would your customer get an Alison or a Michael?

Imagine two flight attendants on different flights.

AlisonKnelt to eye level to take meal orders, thanked all 20 first-class passengers by name, and made sure travelers knew how to reach their connections.
MichaelDid the job. Handed out snacks. Answered a thank-you with "Uh-huh." He wasn't careless. He had no picture of what Alison did.

Values alone tell people what you believe. Behaviors give them the picture.

David Friedman on stage Watch the story
A valueAccountabilityMeans something different to each person
The behaviors that show it
  • Honor Commitments
  • Follow-Up Everything
  • Deliver Results
  • Practice Blameless Problem-Solving

How it works

Clarity is the start. Consistency is the difference.

You get good at anything through consistent practice. We help you get clear on your behaviors, then build the practice into your week.

A leadership team in a working session
1

Define your behaviors

Your leadership team works with us to turn your values into the behaviors you want more of, in your words.

About 6 hours of leadership time
Rollout session with the whole Field Fastener team
2

Roll them out

A guided launch across your teams, offices and shifts, with an Implementation Specialist beside you.

Within 45 to 60 days
3

Keep it going, week after week.

Our software puts one behavior in front of your team each week, asks one Pulse question, and tracks Kudos! Leaders see where it's landing. It doesn't stop after launch.

Week 1Week 8Week 52Week 208
A few minutes a week Office, field or remote
What your leadership seesWeek 52 · Sample
Weekly Pulse

How often do people leave conversations or meetings with clear understandings of next steps and responsibilities?

Leaders4.4
Team members3.1

A 1.3 gap. That's what you coach next.

Most engagement
Honor Commitments
Speak Straight
Get Clear on Expectations
By location
Plant4,120 pts
Field3,560 pts
Office2,890 pts

One behavior, one week

What your team sees each week.

Two colleagues talking at the office printer
Fundamental  |  12
GET CLEAR ON EXPECTATIONS.

Create clarity and avoid misunderstandings by discussing expectations upfront.

Kudos!+25 points
MKMei to Sam: got clear on the install date with the customer before we promised it.
Weekly PulseSample

How often do we get clear on what a customer expects before we commit?

Leaders4.1
Team members3.2
  • Monday

    Read the weekly insight

    A short story about this week's behavior from your team, for your team to comment on and talk about.

  • Midweek

    One Pulse question

    Leaders see where what they believe and what their team sees don't match yet. The gap is what you coach next.

  • End of week

    Call it out with Kudos!

    People recognize each other when they see the behavior.

A coaching guide for leaders and a quick tip each day make it easy to put into practice. Daily micro-habits compound into how you work.

See what this looks like at your company.

Programs start at $10,450, plus $12 a person a month for the software.