Investment Real Estate (IRE)

From Values to Action: Unifying a Distributed Team

Increased
Engagement
Multiple
BPTW Titles
Reduced
Turnover

Client Overview

Investment Real Estate (IRE) is a Pennsylvania-based private real estate investment firm, established in 1998, with over 100 employees across eight states. It owns and operates over 75 self-storage facilities in the Mid-Atlantic region and began practicing the Fundamentals in 2020.

Why it Matters

As IRE expanded, President Chris Riley faced the challenge of maintaining a consistent culture across remote sites and teams. Despite strong values, there was a lack of daily reinforcement. Leadership aimed to clarify expectations and empower all team members to engage with the culture, bringing values to life through simple, scalable behaviors.

Challenges

As IRE expanded into new markets, maintaining cultural consistency became challenging due to employees working across various states and roles. Despite having strong values, the company lacked a reliable way to reinforce them daily. The absence of clear cultural rituals made it difficult for teams to stay connected and lead purposefully across locations.

Solutions

CultureWise provided a system to translate values into action and ritual. Chris and his team launched 28 custom Fundamentals, complete with a dedicated mobile app and weekly communication rhythms to keep the culture front and center. Leadership committed to practicing the Fundamentals themselves—and set the tone by reinforcing behaviors across hiring, onboarding, performance reviews, and daily conversations. By embedding the culture into daily operations, they created alignment at every level of the business.

The Culture You Need
Won’t Build Itself

We’ll give you the system, structure, and support to make it happen.