MHS Lift
How MHS Lift Transformed Its Culture and Grew 300%
Revenue
Growth
Multiple
BPTW Awards
Reduced
Turnover
Client Overview
MHS Lift is a leading material handling distributor that has served the warehousing and distribution industry for over 50 years. With a legacy of selling forklifts and designing warehouse systems, the company has grown into a trusted name in the space, serving a diverse and evolving client base.
Why it Matters
MHS Lift's transformation resulted from leadership prioritizing and operationalizing culture through CultureWise, fostering a high-performance environment based on shared ownership and clarity. This case study illustrates the potential for positive change when culture is built by design rather than just aspirational or left to chance, especially in organizations facing more friction than flow.
Challenges
Before implementing CultureWise, MHS Lift was successful on paper, but inside, it was a different story. The company operated in silos. Leadership was divided between departments, internal friction was common, and the workplace culture had started to wear down morale.
Solutions
MHS Lift implemented CultureWise in 2014, rolling out a customized set of Fundamentals to all employees. The system gave leadership a clear, structured way to talk about culture and made it practical for every department, from the warehouse to sales. What started with weekly huddles and signage became a deeply ingrained part of the company's daily rhythm. Leaders used the Fundamentals to coach, give feedback, and hire new team members. Employees leaned on them to resolve conflict, ask for help, and hold each other accountable.
The Culture You Need
Won’t Build Itself
We’ll give you the system, structure, and support to make it happen.