Stratus IP
How CultureWise Helped Stratus IP Reinforce Culture During Growth
Increased
Revenue
Fuel for
Recruitment
Reduced
Turnover
Client Overview
Stratus IP, established in 2010 in Pennsylvania, provides telecom and cybersecurity solutions, including voice and data services. Growing from a one-person startup to over 30 employees, it is known for its customer-centric approach since implementing the Fundamentals in 2020.
Why it Matters
As Stratus IP rapidly scaled post-pandemic, CEO Mike Dlug aimed to protect their strong culture that contributed to their success. With team growth and process maturity, he realized that culture needed to be clearly defined and reinforced to maintain trust and accountability, preventing potential risks to client relationships and team performance.
Challenges
As Stratus IP expanded, maintaining its strong culture became challenging, especially during the COVID-19 disruption. Remote work and rapid hiring complicated efforts to protect the company's unique culture.
Solutions
After attending a Vistage event where CultureWise CEO David Friedman spoke, CEO Mike Dlug recognized the need for a systematic approach to company culture. Initially met with skepticism, employees began to embrace the Fundamentals as they saw them practiced and publicly recognized. CultureWise became integral to operations, influencing interviews, onboarding, and meetings. A major success was the CultureSuite software, which employees actively used to engage with each other and reinforce the Fundamentals.
The Culture You Need
Won’t Build Itself
We’ll give you the system, structure, and support to make it happen.