Berger Rental Communities
The System Behind Berger Communities Rapid Expansion
Consistent
Growth
Stronger
Collaboration
Reduced
Turnover
Client Overview
Berger Communities is one of the fastest-growing multifamily housing companies in Pennsylvania. The company owns and manages over 50 communities and employs over 300 people across multiple states. Known for innovation and a people-first culture, Berger is a top-rated place to work and live.
Why it Matters
Multifamily companies expand by acquiring properties, which can lead to fragmentation and retention issues without a strong culture. By implementing CultureWise as its cultural operating system, Berger established a sustainable method to scale its values across properties, enhancing hiring, leadership development, and customer experience.
Challenges
They faced challenges in sustaining a consistent culture across locations. Berger didn’t have a shared language or clear expectations for their employees. To address this, they wanted a structured approach to define and reinforce essential behaviors that aligned with their values.
Solutions
After discovering the Culture by Design System, CEO Dan Berger adopted CultureWise in 2012, to improve clarity, consistency, and accountability across the organization. CultureWise crafted their Fundamentals and effectively introduced them to the team. The Fundamentals fostered a shared vocabulary for living their culture. This common language was actively employed and woven into hiring, training, and leadership development, quickly resonating with all teams, from property managers to maintenance staff.
The Culture You Need
Won’t Build Itself
We’ll give you the system, structure, and support to make it happen.