5 min read
Steve Jobs was obsessed with keeping things simple, whether it was the product, the user experience, or internal processes. He built simplicity into Apple, if only because he wanted to keep the focus on creative thinking and not complicated internal...
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Headlines frequently tout stories of companies that failed to see warning signs. In late 2022, Southwest Airlines canceled thousands of flights due...
4 min read
Your employees are clamoring for fewer days working in the office. Suppliers are pushing back on delivery schedules. Customers are resisting the...
6 min read
Recently, several large companies grabbed headlines when internal communications from senior leaders went viral. The CEOs were telling employees they...
4 min read
Think about a time you saw glaring typos in a resume you received. Did you hire that person? Odds are you didn't, despite the person's background. An...
5 min read
Managers were challenged when self-directed work teams became popular in the late 70s. Previously, they micromanaged and supervised everything their...
6 min read
“My door is always open.” How many times have you said that to your team? The implication is that I'm here. I'm receptive to your comments and...
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How do you motivate your team to “go the extra mile” in a world of “quiet quitting?” Going the extra mile was probably a key factor in your...
6 min read
If there was anything good to come from the COVID-19 pandemic, it was a global sense of "we're all in this together." Everyone united against a...
