Culture Matters

Stay ahead with practical insights on culture, leadership, and employee experience — straight from the team behind the Culture by Design framework.
Subscribe Today

Employees (20)

1 min read

Keeping It Fresh

In my last blog post, I talked about incorporating your Fundamental of the Week into rituals that are already established in your company as an...

Read More

2 min read

The Easy Way to Create Rituals

As most readers of this blog know, an essential element of the Fundamentals System™ is the process of using “rituals” to sustain the teaching and...

Read More

2 min read

How Many Behaviors Should We Have?

When we work with clients facilitating the process of helping them to articulate their behaviors (Fundamentals), there’s one question that comes up...

Read More

2 min read

Response Time

As most readers of this blog know, we teach organizations how to be more systematic and intentional about creating their cultures. The foundation of...

Read More

2 min read

For the St. Louis Cardinals, culture is no game

I was eating breakfast one day last week while working my way through the latest issue of Sports Illustrated and I came across an article about the...

Read More

2 min read

Do Corporate Values Limit Us?

Regular readers of this blog know that I’m a big advocate for defining our culture in terms of the behaviors we want to see, rather than simply...

Read More

2 min read

What can you learn from Ritz-Carlton\’s culture?

I’m often asked about where and when I first got the idea for the Fundamentals and the system of creating weekly rituals to reinforce them. There’s a...

Read More

2 min read

Do you have a culture plan?

When I’m with groups of CEOs, I’ll often ask them why they think culture is important. It doesn’t take long for them to rattle off all the ways in...

Read More

2 min read

Avoiding culture by committee

One of the biggest mistakes I often see companies make as they try to define the culture they want to create is the tendency to have too much...

Read More

2 min read

Defining your culture with clarity

If you’ve read any of my previous writing about creating and driving culture intentionally, you know that I place a strong emphasis on the importance...

Read More